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Pre-Sale Service

Home Energy Storage Battery: Pre-Sales Service As the world becomes more conscious about reducing carbon emissions and transitioning towards renewable energy sources, home energy storage batteries have become increasingly popular. These batteries allow homeowners to store excess energy generated by their solar panels during the day, which can then be used at night or during periods of low solar energy production. However, choosing the right home energy storage battery can be a daunting task. This is where pre-sales service becomes essential. Pre-sales service refers to the assistance provided to potential customers before they make a purchase. This service is crucial as it helps customers to make informed decisions about the products they are interested in.

 When it comes to home energy storage batteries, pre-sales service can include several aspects, such as:

 1. Product information: The sales team should provide detailed information about the battery's specifications, capacity, and performance. This information will help customers to understand the features of the battery and determine if it meets their energy needs. 

2. Cost analysis: The sales team should provide a cost analysis of the battery, including the initial cost, installation cost, and any ongoing maintenance costs. This analysis will help customers to determine if the battery is within their budget and if it will provide value for money in the long run. 

3. Technical support: Customers may have technical questions about the battery, such as how to install it, how to monitor its performance, and how to troubleshoot any issues. The sales team should be able to provide technical support to customers and answer any questions they may have. 

4. Warranty and after-sales service: The sales team should provide information about the warranty and after-sales service offered by the manufacturer. This information will help customers to understand what support they can expect if they encounter any issues with the battery. In conclusion, pre-sales service is a crucial aspect of choosing the right home energy storage battery. It helps customers to make informed decisions about the product they are interested in and ensures that they receive the support they need before and after the purchase. With the right pre-sales service, customers can be confident that they are choosing the best home energy storage battery for their needs.


After-Sales Service

With the increasing popularity of home energy storage systems, more and more households are choosing to install home energy storage batteries to store excess energy generated by their solar panels.

 We have professional and experienced after-sales service team that provides customers with a variety of services, including installation, maintenance, and repair. The company provides a comprehensive warranty for its products, ensuring that customers can purchase with confidence.we also provides 24/7 technical support to its customers, ensuring that any problems or issues can be resolved quickly and efficiently. In addition to providing excellent after-sales service,OTS also places great emphasis on product quality and safety. The company uses high-quality materials and advanced technology to ensure that its products are safe, reliable, and durable. OTS's home energy storage batteries are equipped with multiple safety features, such as overcharge protection, over-discharge protection, and short-circuit protection, ensuring that customers can use them with peace of mind. OTS is committed to providing customers with a hassle-free experience when it comes to home energy storage batteries. The company's after-sales service team is always ready to assist customers with any questions or concerns they may have. OTS's dedication to customer satisfaction is evident in its commitment to providing high-quality products and excellent after-sales service. The company's commitment to product quality and safety, as well as its dedication to customer satisfaction, make it a reliable choice for households looking to install home energy storage systems.